Hypnosis Referral Directory Help

Some of you have had troubles getting the Hypnosis Referral Directory to work. Not to worry, I have come to your rescue with solutions to the most common questions. I will include screenshots when appropriate to make this easier on you.

Here are the solutions to the 2 problems people are encountering. Before I continue let me remind you that YOU CAN EDIT YOUR ENTRY AT ANYTIME BY VISITING THE REFERRAL DIRECTORY AND CLICKING ON THE “EDIT” BUTTON THAT ONLY YOU SEE ON YOUR IMAGE. With that out of the way, here are the problems and solutions

First Problem Encountered: Not logged in error.

If you are seeing this image, it means one of two things:

1.You aren’t logged into your HypnoThoughts account
2.You didn’t wait for the next screen to pop up. Because we are building this service ON TOP of HypnoThoughts (and it isn’t actually supported by the platform) it requires this one time log in.
If you are logged into your account, sign out and back in. Click on the ‘Referrals’ button, then click “Add Entry” and this should pop up:

Fill this out with the email address you are using for your HypnoThoughts account. This does not have to be the email you use in your directory listing, it’s just a technical issue on our end.

Second Problem Encountered: Not showing up in my Region/State error.

People running into this problem have filled out their profile properly but left out the last part: categories. You should put yourself in 1 or 2 categories. These are how we have organized the directory layout, so if you don’t put yourself in there you will be searchable in the directory but you won’t show up in your state. Here is what that looks like:

Click on the location that you want to add (click the little box on the left to see the sub-categories like states in the USA) and then click the 'right arrow' to get the one or two choices into the box on the right, as pictured.

And that’s about it. We are working on making the directory load times faster, but that will take a little bit of time and effort. This directory is running in a completely different server with a different content management system that isn’t supposed to work with the HypnoThoughts platform. All kinds of nerdy tech skills were required to make this happen and we will keep up the behind the scenes upgrades to make sure things run smoothly.

On a side note, we have other upgrades and changes coming to HypnoThoughts in the next few weeks and some big announcements around the corner.

Let us know if you have any other questions and we will do our best to help you all enjoy the toys.
See ya around,
FAQ Mark

Tags: directory, find, help, hypnosis, professional, referral

Favorite

0 members favorited this

▶ Reply to This

Replies to This Discussion

Permalink Reply by Scott Sandland on June 24, 2009 at 6:13am

Hey Feir-

If you explain what you are doing step by step, maybe Mark and I can diagnose the problem better. Did you ever see the second image Mark posted? Are you sure you used the correct mail address associated with your HypnoThoughts account?

Let's see if we can figure this out together,
Scott

Feir Johnson said:

Nope. I've signed out and back in and waited. I still get the first message. This is the second time of trying. Getting frustrating. Help!

▶ Reply

Permalink Reply by Lyle on June 24, 2009 at 6:18am

Well here I am again. Still can't get past the "you are not logged in" hurdle. I am still hopefully optimistic this is something simple.
A previous career was writing custom computer programs for small businesses, so I know what a pain it can be getting all the bugs worked out of any problem.

I am the Beta Tester for whatever isn't working.
What do I try now Mark Faq

▶ Reply

Permalink Reply by FAQ Mark on June 24, 2009 at 6:32am

An easy solution would be to attempt this in a different browser. We have tested the referral directory with all the browsers, so this would be more of a split test than anything.

OR...

If you were to close the directory, clear the cache in your internet browser (in the top of your browser where it says "tools" and then "internet options" below that) and then restart your browser your problem should be resolved.

I remember having that problem once during beta testing.

Feir- Are you saying you saw the second image I posted every time and it is still giving you that message?

We'll get through this and get you on there,
FAQ Mark

▶ Reply

Permalink Reply by FAQ Mark on June 24, 2009 at 7:05am

Feir Johnson said:

No I never saw the second image - just the notification that I had to sign in

That explains everything. You NEED to see this or it won't work. You couldn't have entered an email address if you didn't see this screen. Clear your browser cache and you should be good to go.

-FAQ Mark

▶ Reply

Permalink Reply by Pauline Rzepecki on June 24, 2009 at 11:34am

Hi Mark, i have uploaded my picture twice and it is not saving. What am i doing wrong? Pauline
pauline@heartfelt-hypnosis.com

▶ Reply

Permalink Reply by Lyle on June 24, 2009 at 1:24pm

Still not working as suggested, and now a new error message.

Here is a screen shot

▶ Reply

Permalink Reply by Lyle on June 24, 2009 at 2:40pm

OK after two days of some very interesting playing with this problem, I got it working. Since I tried several things back to back I'm not sure which one worked. I did, as part of the process, download Windows Enternet Explored 7 to access the referral pages.
Was originally using Fire Fox. (don't know if that was a problem or not)

Anyway I am listed as a Colorado Hypnotherapist now.
Thanks for the opportunity to get the word out there of the work I do.

Lyle,

▶ Reply

Permalink Reply by Grace Joubarne on June 29, 2009 at 10:24am

Hello Mark and Scott,
I've tried about 5-6 times now. Finally I thought I got in, entered and thought all was good...however, first the system said I was entered, but as Grace J. I entered my full name Grace Joubarne, so why it shortened it, I don't really know. Then I tried to go back in and edit...the search for Grace J was zero???

Maybe another day....

Thanks anyway guys, I doubt that any prospective clients would find me by using that particular directory...it seems rather complicated to me, but then again, all this technology is mind-boggling to me at the best of times.

highest regards,
Grace

▶ Reply

Permalink Reply by Scott Sandland on June 29, 2009 at 4:30pm

Grace-

I found you when I was looking for a hypnotist in Canada just now. I don't think you are fully understanding what this Directory is for (which is fine). People who know your name aren't going to come here and search for you by name. Those people don't need a directory. This resource is for people who are in your general area or are looking for a hypnotist near you. And if you browse the directory in the Canada section, there you are.

"Grace is a Hypnotherapist specializing in assisting clients to become free of all negative emotions which limit their lives and wellbeing..."

By the way, what did you put as your meta tags and meta description when you filled out your profile? The words you enter there will be what makes you turn up in the search criteria. If you want your name to be a part of that, then include your name in that field.

This is a common misconception with people and internet marketing. They want to see how well they turn up when you "google" their own name. That isn't what gets you business though, because prospective clients aren't typing in your name, they are typing "hypnotist in ______" or something like that. Those are the keywords that get you clients.

I hope this helps,
Scott

▶ Reply

Permalink Reply by Pattie Freeman CH.t, MST on July 1, 2009 at 10:16pm

I can not find my listing on this site ....what happened I have followed the directions..

▶ Reply

Permalink Reply by Fable Goodman on July 2, 2009 at 10:29am

I have noticed a lot of american hypnoptists, are showing up in the uk pages.

I found the process quite straight forward, by the way, and so find it hard to understand why people are having problems.

Love and hugs,

Fable