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consistent indicator of potential "problematic" client

Hello, I am interested in your thoughts regarding what I am finding seems to be an indicator that a person will very likely turn out to be a difficult client.

I do my best to keep a blank mind in regards to expectations about the client during pre-interview, and find repellent the ideas of "blaming the client", or calling them "analytical" or "resistant", or claiming that they are "not ready yet" for change.

However, there seems to be a consistently observable behavior in nearly every client I work with who I'd consider "difficult" (which is fairly uncommon): that is, during the pre-session conversation, they seem to have inability to focus or stay on track with what we are talking about --- the behavior which makes this apparent is that during the interview process they will often look around the office and look at objects on the wall or the computer, etc.

They seem vaguely uninterested except when they are speaking themselves, and project the same kind of attitude you would expect from someone who had been coerced into going to the session, even if they haven't. This is recognizably different than just shy people who have hard time maintaining eye contact.

I think this is related to what is referred to as "response attentiveness"?

Has anyone else noticed this, or am I just imagining things? If it is something that other folks have noticed, I'd be interested in hearing strategies for dealing with this type of individual, before the formal "hypnosis" begins, aside from just rejecting the client (which is perfectly fine with me).

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Comment by Carol Sanders on August 11, 2009 at 2:25am
P.S. I use EFT while reciting the Law of Least Effort, prior to induction, with my drug/alcohol clients as they are inattentive to the max for the first 2 weeks of residential tx...they love the EFT as an instant "claming and focusing technique"......I tried to upload files but it did not work...........email me if you would like the LLE and EFT procedures.
Comment by Carol Sanders on August 11, 2009 at 2:17am
Hey Grumpy...maybe too much caffiene intake, sugar, drugs / alcohol issues?....precontemplation stage of change as it appears...I wouldn continue to pay for something that I am not completely interested in...it does make you wonder why they keep coming back if they appear to be semi-interested........Keep the faith !...Carol
Comment by Sean Michael Andrews on August 10, 2009 at 3:44pm
Hi Grumpy!
I don't have a direct correlation with that behavior, but I have another one for you. About 2-4 times per year I will have a client say these words during the interview, "I really believe in hypnosis." These people are almost always trouble!
Sean Michael Andrews
www.WorldsFastestHypnotist.com
Comment by the grumpy hypnotist on August 9, 2009 at 11:41am
PS. Just an additional bit of info: although this may seem on the surface kind of similar to description of what an ADD or ADHD labeled person would act like, it is quite different from that too. I haven't encountered difficulty working with people who have been labeled as "attention-deficit" whatever; even when they (or their parents) have raised concerns themselves about inability to focus, that seems to be irrelevant to hypnotic capabilities.

This "symptom", if I could call it that, appears to be something else, related to lack of ability to be absorbed or to follow along. And since the work we do is dependent on absorption and *both* client and hypnotist following along with each others responses, I wonder if this "symptom" is something other people have noticed, and maybe a valid indicator of whether or not a client is likely to be a good candidate for hypnotic work (more so than those "suggestibility tests" that don't seem to indicate anything useful).
Comment by the grumpy hypnotist on August 9, 2009 at 11:10am
Hello, thank you for your responses. These rare cases do not seem to be correlated to any specific issue or any greater or lesser degree of stress. Perhaps I was not clear, but it is also not specific to people who like to talk about their problems a lot or who go off on tangents.

It is specifically people who you can physically observe suddenly shut down and lose interest when they are not the one who is speaking. They seem to shift into a mode where they are interested more in looking at the furniture or the wall.

Lately, when I have noticed this behavior, depending on my mood, I just sit there silently and join them in staring at the ceiling or the wall, or I lift up my pen and stick it right in front of their eyes and act like an eye doctor... and ask them to keep track of the pen while I bring their focus onto me again. It's kind of silly. Ah well.
Comment by John Cleesattel on August 9, 2009 at 10:39am
Hi Grumpy,
You might consider that they may just be "stressed out", which might also be one of the reasons they chose to come to a hypnotist. You don't say what these difficult people have come to you for, which may or may not be relevant, but it is something to consider.

Cheers
John

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